Privacy statement United Headsets

Privacy statement United Headsets B.V. Hereafter, only the name United Headsets will be used.

  1. Introduction Privacy Statement

United Headsets processes different types of data about you. This Privacy Statement and the policy described therein apply to this processing of data if you are a natural person and this data leads directly or indirectly to you (‘personal data’). This processing takes place via and when using the website, the webshop and all services and activities of United Headsets. This privacy statement provides information on the following topics:

  1. Introduction Privacy Statement.
  2. Contact person
  3. Obtaining personal data.
  4. Purposes of the processing.
  5. Updating, deletion and retention period.
  6. Cookies.
  7. Security and protection of personal data.
  8. Transfer of Personal Data.
  9. Your Rights.
  10. Changes to the Privacy Statement and Privacy Policy.

2. Contact person

United Headsets is the controller of the processing of personal data. The registered office of United Headsets is located at Stationsplein 91, [5211 BM] ‘s-Hertogenbosch. You may contact United Headsets regarding this Privacy Statement and Privacy Policy at the United Headsets address above. You can also contact United Headsets at:
+31 73 22 00 580

If you contact us about this privacy statement and United Headsets’ privacy policy and we cannot or cannot fully determine your identity, we may ask you to provide documents that sufficiently demonstrate this to United Headsets. If you have contacted United Headsets with a request, we will promptly acknowledge receipt of your request and inform you if and how we can fulfill your request.

  1. Obtaining Personal Information

Visit website

When you visit the United Headsets website, our servers may record certain personal information, including URL, IP address, browser type and browser language and the date, time and duration of your visit to the website. This data is obtained via cookies. In section 6 you will find more information about United Headsets’ use of cookies.


If you contact United Headsets via e-mail, telephone, the contact form on the website, post or any other form of communication, United Headsets will store the personal data you provide to us, including your first and last name, telephone number and e-mail address. address. Register for a mailing list or newsletter If you register for the United Headsets mailing list or newsletter, your e-mail address will be stored and added to the list of contacts who can receive e-mail messages of a commercial or promotional nature with information about items and services from our range that You may be interested in this. Your email address may also be added to this list if you have given us permission to do so and after you have made a purchase from United Headsets. If you do not wish to receive commercial information (anymore), or do not want us to use your data for direct marketing purposes, you can indicate this to United Headsets. You can do this by contacting us via the contact details mentioned above (paragraph 2 of this Privacy Statement).

Online shop

To access the United Headsets online shop, you must create a customer account via prior registration. When registering, you provide the following personal data: first and last name, email address, telephone number, password (for your account). Optionally, enter the desired greeting, organization name, VAT number and Chamber of Commerce number. As part of the registration, United Headsets stores this data. Placing an order To place an order, you provide at least the following personal data: first and last name, delivery address and billing address. If you represent an organization, you also provide: name of the organization, VAT number and Chamber of Commerce number. In addition, when placing an order, the following data is also stored: agreement to the United Headsets delivery conditions, reference, comment, time of order, selected products, (total) amount and method of payment.

  1. Purposes and bases for processing

United Headsets uses the above-mentioned personal data for the following:

  • Customer relationship management and customer support: to provide you with personalized service;
  • Execution and support of transactions: when executing agreements and processing orders for our products or services, processing payments, invoicing, arranging shipments and deliveries and handling complaints.
  • Analyzing purchasing behavior; conducting market research and improving the development of products and services and the (general) strategy;
  • Product support and product improvement.
  • Monitoring the use of the website and webshop;
  • Administrative communication: for example answering questions and requests;
  • Advertising: to inform you about other items and services from our range in which you may be interested. If you are not a current United Headsets customer, we will only do this if you have given us permission to do so, whether or not by subscribing to our mailing list or newsletter;
  • Notify you about changes: to inform you about changes to our service

The processing takes place on the basis of:

  • your consent for processing;
  • (in)direct relationship to the (purchase) agreement between you and United Headsets;
  • complying with laws and regulations, including legal (fiscal) retention obligations and carrying out audits;
  • balanced weighing of interests between your interest and the legitimate interest of United Headsets or a third party;

Providing your personal data to United Headsets only happens when you want to use the website, webshop or other services and activities of United Headsets. If you are asked to provide information when completing a form, it will be indicated which information is required to use the website, webshop or other services and which information is optional. You are not obliged to provide personal data to United Headsets.

  1. Updating, deletion and retention period

After logging in, you can update all the information you have provided to United Headsets in the webshop. United Headsets can also delete your personal webshop account including the associated data, whether or not at your request. If your account including the associated data has been deleted, United Headsets will store the personal data necessary for the execution of agreements and to comply with legal retention obligations and other (tax) legislation. United Headsets stores personal data in principle for as long as necessary for the purposes mentioned in paragraph 4 of this Privacy Statement or for the legal retention periods. If you have a personal account for the United Headsets webshop, your personal data will be retained as long as your personal account exists and has not been deleted by you or United Headsets. In any case, your account will be deleted if it has been inactive for two years.


United Headsets uses functional, analytical and tracking cookies. A cookie is a small text file that is stored in the browser of your computer, tablet or smartphone when you first visit a website. Functional cookies United Headsets uses cookies with a purely technical functionality, these are functional cookies. These ensure that the website functions properly and that, for example, your preference settings are remembered. These cookies are also used to ensure that the website functions properly and is optimized. Google Analytics United Headsets also stores cookies that log your surfing behavior; these are analytical cookies. This is done by using the Google Analytics service. Google Analytics is a web analytics service provided by Google Inc. (“Google”). United Headsets uses this service to track and receive reports on how visitors use the website. Google may provide this information to third parties if Google is legally obliged to do so, or if third parties process the information on behalf of Google. United Headsets has no influence on this. United Headsets does not allow Google to use the information obtained via Google Analytics for other Google services, unless you have given United Headsets permission to do so. The information that Google collects is anonymized as much as possible. Your full IP address is expressly not provided. This is done by abbreviating your IP address in the member states of the European Union or in other states of the European Economic Area. The information is transferred to and stored on Google servers, possibly in the United States. Only in exceptional cases will your full IP address be sent to a Google server and abbreviated in the United States. The collected data is kept for 2 years. Tracking cookies By placing ‘tracking cookies’ from Google called Google Tag Manager, DoubleClick and Adwords, United Headsets collects data about your use of the website. Your data and visits to the website are recorded. This data can be traced back to your IP address and therefore in many cases to the name of your internet provider or company network. This data is used to better understand the use of our website and to ensure that the website functions as a useful and effective source of information. United Headsets can also tailor the website to your use, for example by tailoring advertisements to your profile. This way you avoid seeing the same ad over and over again and you see more ads that are likely to be relevant to you. On your first visit to the website, we ask for your unambiguous consent to the use of tracking cookies. Hyperlinks The website contains hyperlinks to third-party websites. Such hyperlinks are provided solely for your convenience. United Headsets has no control over these websites and is not responsible or liable for the information, products or services offered on these websites. United Headsets is also not responsible for the fact that these websites may contain or may contain malicious software. United Headsets is also not liable for damage or costs of any kind arising from the use of the information, products or services of third parties. You can unsubscribe from cookies by setting your internet browser so that it no longer stores cookies. You can prevent your browser from storing cookies by changing the setting of your browser. United Headsets would like to point out that in that case you may not be able to fully use all functions of the website. You can also delete all previously stored information via your browser settings. You can also prevent Google Analytics from collecting data by installing an opt-out cookie, available via the following link: https://tools.(“Google”).com/dlpage/gaoptout?hl=en. This prevents the collection of your data during your future visits to our website. Please note that you will have to use the previous link again if you delete all cookies via your browser settings. You will find information from Google regarding the Google Analytics terms of service and Google’s privacy policy via the following links: * * https://policies .google. com/

  1. Security and protection of personal data

United Headsets has taken appropriate technical and organizational measures to protect your personal data against loss or any form of unlawful processing.

  1. Transfer of personal data

Group companies United Headsets may exchange personal data that we process with group companies and combine your personal data with data collected in the context of the purchase and use of our products or services (or products or services of group companies). Distribution and logistics partners To process your order, United Headsets works with distribution partners such as GLS. These parties receive your first and last name, the name of your organization and the delivery address from United Headsets, so that they can deliver the products you ordered. Other external service providers United Headsets also engages other external service providers to provide our products and services. United Headsets only exchanges the data necessary for the assignment that the external service provider carries out for us. United Headsets concludes agreements with all external service providers in which United Headsets agrees what they may do with the data. The types of work that our external service providers perform for us are:

  • supporting and providing our digital services such as hosting, maintenance and support of our websites and applications. This is done, for example, by the chat platform Zopim.
  • supporting customer surveys and obtaining ratings and reviews. This is done, for example, by Kiyoh;
  • providing financial services, such as payment services. This is done, for example, by Multisafepay;

If you object to the exchange or merger of your personal data as described above, you can report this via the contact details stated in paragraph 2 of this Privacy Statement. In special cases, United Headsets may provide your personal data to third parties without your prior consent. Special cases include lawful requests from the government, court orders, actions by the government to detect or prevent criminal offences.

  1. Your Rights

You have the right to request United Headsets to view or remove, correct, limit or delete your personal data. As an interested party, you have the right to object to processing under certain conditions. You must formulate your request as specifically as possible so that United Headsets can meet your request as best as possible. You have the right to withdraw your consent to the processing of your personal data at any time. Withdrawal of your consent does not affect the lawfulness of the processing prior to your withdrawal. United Headsets will terminate the use of your data for the purposes to which your objection is directed as soon as possible after receiving your request and in the event of a justified request for deletion or modification of data, or for deletion or modification of the personal data in question. . data, unless and to the extent that the law obliges us to retain the relevant personal data or there are (other) compelling reasons that prevent its removal. If your data has been provided to third parties or shared within the group, your request will be shared with these parties so that they can also change or delete the data. For all your requests, you can use the contact details stated in paragraph 2 of this privacy statement. This also applies if you want to file a complaint. You can also contact the Dutch Data Protection Authority if you want to file a complaint about the processing of personal data by United Headsets. For this we refer you to the website of the Dutch Data Protection Authority. After logging in, you can view and correct the information you provide in the webshop. Consult https://shop.United for this. Finally, if you have any questions about the processing or protection of data, if you would like to exercise your rights or claims regarding your personal data, or if you have a complaint, you can contact United Headsets using the contact details provided in paragraph 2 of this privacy statement.

  1. Changes to the Privacy Statement and Privacy Policy

United Headsets reserves the right to make changes to this privacy statement and privacy policy. The most recent privacy statement can be found on the United Headsets website: https://shop.United United Headsets recommends that you regularly check its website to see if any changes have been made. If United Headsets makes significant changes, we will provide more significant notification, such as via email or other active notification.