Cloud Based Services

Effective online tools for the management of wireless communication installations of any size

Our unique Cloud Services platform offers a suite of user-friendly online tools, equipped with services for the efficient management, deployment, monitoring, site administration, and tracking of all of your wireless installations, regardless of their scale.

Our platform is adaptable and can be tailored to align with your specific product portfolio, technical specifications, and brand identity. This customization empowers you to deliver a noticeably improved level of service to your customers.

Achieve Improved Outcomes and Enhanced Customer Satisfaction with less risk and less hassle

Cloud-based deployment tool helps you plan sites and configurations, prior to installation
Makes it easy to monitor installation sites and keep them updated with the latest software releases
Effective way to manage your customers, licenses, and sites
Diagnostic tools with customizable trigger events that help you improve customer service
Provisioning and remote management of devices
Easy tracking of handsets, Bluetooth™ devices, etc. for effective inventory management

BETTER SUPPORT – WITH LESS WORRIES

Our Cloud Services simplify the process of delivering improved and faster support by addressing the practical complexities associated with deploying and managing large-scale solutions.

SPECIALIZED MODULES – BUNDLED TOGETHER

The platform is constructed upon the aggregation of specialized modules within a user-friendly, cloud-based solution. The flexible licensing model further simplifies the process of choosing the precise options required for designing, deploying, and overseeing complete wireless communication systems.

A ROBUST SUITE OF SPECIALIZED TOOLS THAT SEAMLESSLY INTEGRATE

Acquire a collection of specialized tools that seamlessly merge the administration of wireless base stations, location gateways, handsets, headsets, and repeaters into a unified cloud-based solution. This user-friendly system not only streamlines the process but also results in time and manpower savings, minimizing operational complexities. Ultimately, it guarantees you to receive top service and support.

ADMINISTRATION

You can manage licenses, access permissions, customer branding options, user group settings, create sites, support setup, and business partner access.
DEPLOYMENT TOOL

A powerful tool that allows you to perform site planning. While simulating building environments, you can perform easy simulations of optimal base station coverage on multiple floor plans. This is based on real DECT product antenna performance and additionally, you can get information on DECT tree calculations, generate site reports and use the output from this tool for monitoring, site management, and tracking.
TRACKING

Real-time tracking and in-room location detection of DECT handsets and BluetoothTM Low Energy devices, which enables monitoring location timeline.
SYSTEM MONITORING

Easy monitoring of your installed system with the number of devices installed, firmware revisions, user groups, system settings, and system status.
SITE MANAGEMENT

With Site Management (serviceability), you get deepers insight into each site and an overall site-wide view of the performances. System health, error logs, system and base stations load, software updates, number of calls and users, quality of service, and return material authorization (RMA) allows you to service your customers on-line.
HEADSETS

The Headset widget enables you to control and administer both wired and wireless headsets. Among others, this includes general headset and softphone configuration settings and enables handling of software updates.

Cloud Based Services

Effective online tools for the management of wireless communication installations of any size

Effective online tools for the management of wireless communication installations of any size

Achieve Improved Outcomes and Enhanced Customer Satisfaction with less risk and less hassle

BETTER SUPPORT – WITH LESS WORRIES

SPECIALIZED MODULES – BUNDLED TOGETHER

A ROBUST SUITE OF SPECIALIZED TOOLS THAT SEAMLESSLY INTEGRATE

ADMINISTRATION

You can manage licenses, access permissions, customer branding options, user group settings, create sites, support setup, and business partner access.

DEPLOYMENT TOOL

TRACKING

Real-time tracking and in-room location detection of DECT handsets and BluetoothTM Low Energy devices, which enables monitoring location timeline.

SYSTEM MONITORING

Easy monitoring of your installed system with the number of devices installed, firmware revisions, user groups, system settings, and system status.

SITE MANAGEMENT

HEADSETS

The Headset widget enables you to control and administer both wired and wireless headsets. Among others, this includes general headset and softphone configuration settings and enables handling of software updates.